Delivery

Delivery Fee: $119 Zone A (25 miles or less from warehouse)

Delivery Fee: $139 Zone B (26-30 miles from warehouse)

Delivery Fee: $149 Zone C (31-35 miles from warehouse)

Deliveries more than 35 miles can be made, and are based on mileage from warehouse

All assembly and set-up included

Same Day Pick-up until 6:00 p.m.

Additional charges for oversized product.

Delivery Expectations

We cannot promise specific delivery times in order to maintain 100% satisfaction.

You will receive a call the day before or the morning of the scheduled delivery. This call will provide you with a 3 hour time window of when to expect your delivery.

You will receive a second call when our delivery team is 30 minutes to an hour away from arrival.

If your driver arrives at your home and no one is there to accept the delivery, we will be happy to reschedule, however, it will be necessary for us to collect another delivery fee before the delivery can be made. (Online orders require the cardholder to be there for the delivery. No exceptions.)

Please make sure your room is clear and ready for delivery.

Please note we cannot move existing furniture, nor can we remove any existing furniture from your home, including mattresses.

Careers

Underpriced Furniture is the fastest growing independent furniture store in the industry and we are looking for you! We have been in business for over 29 years and maintain a high level of ethics with our customers and our employees. We are a love and respect based company that takes pride in providing our employees with a platform for growth and advancement opportunities. Our business is exploding with growth so opportunities are abundant for anyone ready to excel and become a valuable asset to our team. The
opportunities are here … Are you ready?

Returns and Exchanges

Returns & Exchanges
It is Underpriced Furniture’s Policy that items must be returned within 7 days
of delivery or pick up date for a refund of the purchase price, less any delivery fee, re-delivery fee and/or return merchandise pick up fee and a 25% restocking fee; items being exchanged for product of equal or greater value will only require a 10% restocking fee. All product must be in new condition and a purchase receipt must be provided at the time of pick up or drop off of product. Refunds will be issued by check with in 10-14 business days of the return or funds credit to the card used at the time of purchase.
Accessories, Bedding, Lamps, Pictures & Plants are Non-Returnable &
Non-Refundable.  Extended Warranties for Fabric, Leather & Wood Protection
are Non-Refundable.  Delivery and Service Charges are Non-Refundable.
Cancellations
It is Underpriced Furniture’s Policy that an order must be cancelled before product has been
delivered or picked up for a refund of the purchase price, less a 5% restocking fee.  The refundable amount may also be used towards any additional open orders or reselection of new product. Refunds will be issued by check with in 10-14 business days of the return or funds credit to the card used at the time of purchase.
Special Ordered product is Non-Refundable.
Clearance & As-Is Merchandise
It is Underpriced Furniture’s Policy that Clearance or As-Is product will not be held on layaway and must be picked up or delivered within 5 days of purchase. Failure to obtain product within 5 days of purchase will result in cancellation of those items, the balance will remain as a store credit, less a 25% cancellation fee. Clearance and As-Is items including, but not limited to, discounted goods, floor models, previously owned items, and defective or damaged product.
You may cancel your order without charge. If the order is for a stocked item, cancellation must be prior to shipping. If you refuse delivery after shipping, please keep in mind that your purchase will then be subject to this Return Policy and specific Manufacturer rules (see the Product Page or call us for details).

Lawaway Policy

It is Underpriced Furniture’s policy that a layaway order can be a set up from 3 to 10 months. Layaways require an initial minimum deposit of total purchase price divided among the amount of selected months for the layaway. A payment must be made within 30 days to keep the layaway open and active. Merchandise is not held or delivered until the order is paid in full. Product orders may take up to 3-4 weeks to be filled. Failure to make the required payments will result in the cancellation of the order while all deposits will be forfeited, and can be used as a store credit only. Layaways that are started online must continue to be paid online by logging into your account.

Financing Policy

We offer a variety of financing options including Wells Fargo, Synchrony, & Fortiva.
If you are interested in applying for No Interest Financing then come by our store to complete an application. Additional Terms and Conditions Apply.

Financing Options for the Underpriced Experience

Has a living room sofa or bedroom mattress caught your eye? If the price is right, but you need more payment options, why not try one of our convenient financing options? At the Underpriced Furniture store, we partner with financial institutions like Wells Fargo, Synchrony, and Fortiva to give you every opportunity to furnish your home on your budget.

Your Financing Options with Wells Fargo

Get the furniture that you want today without having to wait, by applying for a credit card through Wells Fargo Financial National Bank. Once approved, you’ll have the financing to purchase your dream furniture, without any difficulty. Wells Fargo is devoted to giving you the flexibility that you desire.

Synchrony Credit for Furniture Financing

Partnered with thousands of retailers across the U.S, Synchrony gives you even more financing options, be it for your dining room furniture or 5 piece sectional. After signing up for a Synchrony credit card, subject to a credit approval, you’ll have special rates and loyalty incentives available to you.

Fortiva Retail Credit Options

If your credit score’s holding you back, you still have financing options through the Fortiva Retail Credit. With instant decisions, low-cost payment plans, and paperless billing, Fortiva is always a viable alternative to traditional credit cards. Issued by Mid America Bank & Trust Company, your Fortiva finance plan may even offer you deferred interest and up to 24 months of financing.

If you’re interested in applying for No Interest Financing, then we invite you to come by our store in Norcross, GA and complete an application. Additional terms and conditions may apply.

Terms of Use

PURCHASE TERMS AND CONDITIONS
When you place an order to purchase products and services through the Site, you agree to follow and be bound by these Purchase Terms and Conditions.

We may refuse or cancel orders.

While we will use our best efforts to fulfill all orders, we cannot guarantee the availability of any particular product displayed on the Site. We reserve the right to discontinue the sale of any product listed on the Site at any time without notice. The receipt of an order number or an email order confirmation does not constitute acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. We may require verification of information before accepting an order.

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.

We may change information, including prices, of products and services listed on the Site.

All descriptions, images, references, features, content, specifications, products, and prices of products and services described or depicted on the Site are subject to change at any time without notice (including after you have submitted your order). We will correct errors that we discover, and we reserve the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted).

We cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items listed on the Site may be mispriced. If the correct price of an item is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

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